Carlisle Wins the 2023 Australian Achiever Award

Carlisle takes home the 2023 Australian Achiever award with a customer satisfaction score of 97.32%!

Building a home is always a big step and choosing a builder to complete your works can be overwhelming. That’s why at Carlisle Homes, customer satisfaction is always at the forefront of our minds – and nothing is more important than providing an exceptional service and product to our clients.

Building homes is just one part of the process but building relationships with trust, transparency, honesty and professionalism is what we thrive on.  It’s what our business is built on, and it’s something we’re extremely proud of.

And so, we’re incredibly honoured and excited to announce that Carlisle Homes has received the 2023 Australian Achiever Award for the category of ‘Architect Services, Building Design, Building Construction & Interior Design Services’. Following on from our win in 2021, we’re thrilled to once again be awarded the Victorian State Winner for this category – a testament to our customer service commitment and continued mission to be a trusted, industry leader.

The Australian Achiever Awards are an independent and unbiased award system, who base their assessment on a business’s own customers. The award system focuses on eight criteria; Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. Anything about 80% overall is regarded as exceptional and reflects outstanding customer service.

Receiving this impressive score from our customers is a huge privilege and one that reflects the incredible efforts of our team who deliver outstanding service to our clients every day. We couldn’t be prouder of them.

Here’s what some of our many satisfied customers had to say: