At Carlisle, we understand that building a new home brings a range of emotions, stress, and excitement. We also recognise that over the past few years, customers on their journey to new home ownership have been faced with even more challenges than the norm as a result of lockdowns, supply issues, and an increased cost of living.
While supporting our customers through these unprecedented times is our priority, we’re also here to proactively stamp out any type of violence, abuse, or harm towards our valued Carlisle team.
That’s why we’re proud to introduce Zero Harm, a new Carlisle program dedicated to minimising, with the goal of eliminating any mental, emotional and physical harm towards our people.
From sales, to office, through to our on-site construction teams – Zero Harm aims to encourage professional and respectful interactions between our team members and our customers.
And as our wider Carlisle community – we need your help!
We ask our customers to hold us to the same professional standards that we expect of our team members - and work together with us to eliminate harmful interactions in person, virtually and on all social media platforms.
Please familiarise yourself with our Zero Harm policy and share our video and resources with your friends, family, and colleagues with the hashtag #carlislezeroharm, to help us spread the message that “it’s never the right time to cause harm.
Additional information on proposed upcoming legislation changes and guidance on psychological safety can be found here.
Alternatively, please contact a member of our People Team for further information – firstname.lastname@example.org
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