At Carlisle, we aim to exceed our customers’ expectations every step of the way. From the moment you first step into our display homes, our dedicated team of experts are focused on providing you with a better experience throughout the entire home building process. It’s why the HIA awarded us as Australia’s Most Professional Major Builder for 2023 and it’s why our customers have rated us 4.7 stars on Product Review.
And we truly believe in providing you with a better experience; so much so that we have a Customer Promise - a written commitment to ensure that providing the best possible customer experience is at the heart of everything we do. Our dedication to excellence can be felt at every step in your build process, from selecting your floorplan to opening your new home’s front door, as we strive to make your journey stress-free.
We make building your dream home an enjoyable and rewarding experience by:
We go the extra mile to deliver service excellence at every level by:
We aim to deliver a home that exceeds your expectations by:
We’re in this building process together so we ask that you as a customer:
We make issue resolution easier by:
"Having spent most of my life in the residential building industry, I know that building a new home can be just as exciting as it is daunting. That’s why from the very beginning, our focus at Carlisle Homes has been on exceeding our customers’ expectations, every step of the way. It’s our unwavering commitment and dedication to personal service that allows us to build homes of exceptional quality for each and every customer."